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A beloved client, Ellen J.

Do you have a Cat Doctor story? We would love to hear about it!

We value our clients' experience at The Cat Doctor. If your pet or animal is currently a patient, please feel free to complete the following Client Experience Questionnaire or complete our Online Survey for an exclusive offer. The Questionnaire is in Adobe Acrobat format, and requires the free Acrobat Reader to view.

Download & Print Questionnaire

Dr. Darcie Heyes

"Love Dr. Darcie & her super attentive, cat-loving Technicians! They were so thorough that they even found an abscess on Boo Kitty's paw and that wasn't even what brought Boo in. Dr. Darcie really loves animals and is down to earth. She explains everything and even called the next day to see how Boo was doing"

- Sunny R., West Hills, Ca

"We've been taking our cats here for years. We come here because the cats are calmer here than when we take them to all clinics/hospitals and because the staff (doctors, vet techs, etc.) are all very good at handling them. I think we've actually been taking our cats to the vet more frequently since we started coming to The Cat Doctor because they aren't so stressed out. We usually have Kendra as our vet who is really personable, good at her job, and obviously genuinely cares about the animals she treats."

- Brandi S., Santa Ynez, Ca

"The cat doctor has always helped our cats when others did not. We went to another vet who has misdiagnosed two of our cats, when we went to the cat doctor they figured out what was really wrong. They have saved us time and money over the years. We will not trust our cats to any other vets, but the cat doctors!"

- Erica S., Ventura, Ca

"I had a good experience here. Nice laid back relaxed office. They only treat cats here and I thought that was nice.  When I adopted my cat I brought him here for a checkup and was told he had an umbilical hernia. I had Kendra do the checkup (I believe she works mainly in the T.O. office) and she was very thorough and helpful with my concerns and questions. I absolutely loved her! I then had my 6 month old cat come in for surgery for his hernia which went smoothly and the price is very, very reasonable compared to all other vets in the area. Great communication here with how the pricing comes about. No tricks or surprises here! I highly recommend this place for your feline friend!"

- Mel A., Ventura, Ca

"Very professional, courteous and took the time to explain my cat's needs and his condition.  I did not feel they were overpriced, and when I asked about different food to feed my kitty, the vet told me the best (and expensive) and a great less expensive option too.  The front staff was very sweet to my kitty and I will definitely be going back!"

- Jean T., Ventura, Ca

"Dr. Darcie invests endless energy in research and continuing education in  providing the most complete up to date care for cats. The prices may be higher than other vets but there is a value in the excellent care and medicine they provide. I would take my own cat here without hesitation. The doctors knowledge base far exceeds that of a standard practice. Behind the scenes the techs and staff continue to seek as much knowledge as possible and provide gentle tender loving care that sets the standard for the area. The staff genuinely care for the cats as if they were their own. Dr. Kendra is by far one of the most dedicated doctors I have ever met. She remembers every cat's face, lab values, family's names and professions. It's extraordinary. I have seen her stay after hours on many occasions to provide the best care for her patients. They are on the cutting edge of medicine but with a love and gentleness that I feel is priceless. Everything from the shampoos, laser declaws and vaccine type and route are thoroughly researched to be sure they are offering the absolute best for your cat,  I have moved to the east and call Dr. Darcie as a reference for the standards she sets to apply them to my own practice."

- Meegan P., Tampa